"Questions;a) What is Emotional Intelligence (EQ)?;b) Why would a recruiter assess EQ amongst job applicants for a customer service role?;c) Discuss at least three ways EQ can be used to improve organisational outcomes.;d) What methods can be used to teach emotional intelligence?;a) Discuss attribution theory and why it is an important tool for managing goal oriented;organisational behaviours.;b) What is the fundamental attribution error and what steps can help managers prevent;making this error?;c) What is the relationship between stress and fundamental attribution error?;a) What is the difference between content and process motivational theory?;b) Describe Herzbergs two-factor theory and Maslows theory of needs.;c) Describe Vrooms expectancy theory and Lockes goal-setting theory.;d) How might a manger use these theories to improve team performance?;a) What is the difference between content and process motivational theory?;b) Describe McGregors Theory X and Theory Y, including examples;c) Describe Adams Equity Theory, including examples.;d) How have these theories been criticised?;a) What is conflict?;b) Describe five (5) approaches to conflict resolution that exist depending on the self/other;orientation of those in conflict.;c) What evidence helps us identify the approach to conflict resolution being taken by another;person?;a) Explain Tuckmans 5 stage model of group performance. Provide examples when;describing each stage.;b) Explain the Punctuated Equilibrium Model. Provide examples for each stage.;c) How might a manager use these models to improve overall group performance?;The zodiac is a human behaviour model including the personality type Capricorn. According;to the model, the most prominent qualities of Capricorns are that they are ambitious;conservative, determined, practical and helpful. They make good team leaders and organisers;because of their single-minded focus on their work, sense of responsibility and sincerity.;They are perceived by people around them to be workaholics, unemotional and detached.;Sometimes their negative qualities suspicious, resentful, inhibited, pessimistic and stubborn;are seen clearly, but deep inside the Capricorn is a humble heart.;a) Explain the Myers Briggs type that best fits the Capricorn type by discussing the four;dimensions of the Myers-Briggs Type Indicator model.;b) Explain the personality traits that would best describe the Capricorn type using the Big;Five Personality Traits model.;c) How can the use of personality types and traits improve organisational outcomes?;What is organisational culture? Describe Schiens three levels of culture. Discuss how;organisational cultures are formed, maintained and transmitted. How might organisational;culture impact employee motivation?;Describe the following three learning approaches: Behavioural, Cognitive, Social;Constructivism. Use examples for each description. Compare the value of each of these;approaches in teaching negotiation skills. How might these learning approaches be used;when implementing change in an organisation?;What is the difference between personality types and personality traits? How can personality;types be used to improve organisational performance? Describe Myers Briggs Type;Inventory and give at least three examples of how it might be used to improve organisational;performance.;Mohandas Gandhi (2 October 1869 30 January 1948) was the preeminent leader of Indian;independence movement in British-ruled India. Employing nonviolent civil disobedience;Gandhi led India to independence and inspired movements for civil rights and freedom across;the world.;a) Describe Ghandis leadership style using at least three different perspectives of leadership;b) Discuss whether Ghandis leadership style would be successful in 2014.;Organisations can spend a lot of money to change their culture. Is it possible to change;organisational culture? Provide arguments for and against this view. How might changing;organisational culture impact the way power is accumulated and used in an organisation?;What is the difference between personality types and personality traits? How can personality;traits be used to improve organisational performance? Describe a personality trait cluster;such as the Big 5 and give examples of how it might be used to improve individual;performance.;Explain the importance of generalisability, reliability and validity to the study of;organisational behaviour. Illustrate your discussion with examples from the theories you have;studied in organisational behaviour.;What is perception and how does it relate to organisational behaviour? Describe three (3);frequently used shortcuts in judging others and discuss their managerial implications and;applications. Give positive and negative examples of how these biases might affect team;performance.;French and Raven identified five bases of power within organisations. Explain these five;bases and illustrate your explanation with examples. Discuss the influencing tactics that;would be appropriate for each base. How might these tactics affect organisational;performance in the short and long term?;a) Explain the terms, ""operant conditioning"" and ""social learning theory"".;b) Explain four methods that managers can use to shape employee behaviour and illustrate;your explanation with relevant examples.;c) What type of reinforcement schedule does random drug testing represent? Is this type of;schedule typically effective or ineffective;Describe three eras of organisation structures over the last two centuries. Discuss how;technology has driven and/or responded to these changes. How is organisational culture;maintained in organisations without boundaries?;Organisations face dynamic and changing environments and managers are their primary;change agents. What is force field analysis? Explain how Kotters eight-step plan builds on;Lewin's three-step change model to create a more detailed approach for implementing;change. Where appropriate illustrate your discussion with relevant examples.;Work groups have properties that shape the behaviour of members and make it possible to;explain and predict both individual and group behaviour. Explain how the Hawthorne studies;make an important contribution to our understanding of norms in determining individual;work behaviour. Explain Asch's experiment on group pressures for conformity and discuss its;implications for the problem of ""groupthink"".;Decision making often occurs in groups in the workplace. Describe three advantages and;three disadvantages of making decisions in a group. Describe three common decision making;biases including examples. Discuss how these biases might strengthen or weaken;organisational culture.;Describe two theories of leadership including how they define leadership. Critically discuss;the argument that leadership can be learnt for a modern workplace setting. In your answer;please discuss at least three different perspectives and provide examples.;What is conflict? Discuss how views of conflict have changed over time (from 1930 until;today). Provide three (3) different examples of how conflict can improve performance of;teams. What can managers do to stimulate conflict in the workplace?;Sir Richard Branson (born 18 July 1950) is an English business magnate and investor. He is;best known as the founder of Virgin Group, which comprises more than 400 companies.;a) Describe Bransons leadership style using three different perspectives of leadership.;b) How might Bransons leadership style affect employee motivation?;View Full Attachment;Additional Requirements;Min Pages: 2"
Some questions of Organisational Behaviour
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